How can I verify my account and upgrade to IDV2 ? Aline C. 25 February 2021 09:17 Updated To increase your identification level from IDV1 to IDV2, click here Please pay attention to the instructions on the screen, so we can verify your documents successfully and increase your identification level. Make sure you upload clear, sharp and high resolution pictures of your documents so that they can be successfully verified without any further delay. Requirements for copies of your documents: High-resolution color copy showing the four corners of the document is required. Black and white copies will not be accepted. The photo ID must be laminated, government-issued and still valid. Handwritten photo IDs will not be accepted. Paper IDs and asylum applications will not be accepted as forms of ID. Accepted forms of ID: Passport. National ID card – EU/EEA issued only. Residence permit – EU/EEA issued only. Driving license – EU/EEA issued only. Requirements for Proof-of-address documents: The uploaded document must contain the cardholder's name and address. The uploaded document must display an issue date and its validity depends on the type of document provided. Please refer to the listed documents below. Accepted Proof of Address document: Reverse side of national ID card (only if your address is printed there). Reverse side of Residence Permits will not be accepted. Utility bill dated within last 3 months from a utility company (power, water, gas, TV or landline telephone) Bank statements (can also be electronic) with visible address and name on it and dated within the last 6 months. Vehicle registration papers or card dated within the last 12 months. Insurance papers or green cards will not be accepted. Stamped and signed residential address confirmation from a registration office (i.e., local municipality or council office) dated within the last 12 months. Related articles How can I upgrade to IDV3? Is there a limit to the amount of money I can add to my VIABUY card? How much can I withdraw per day? What is IDV? Can I send the documents by mail?