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VIABUY - English
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Security
Can I change my 3-digit CVV code?
Can I change the PIN code of my card?
Can I stop or cancel direct debits?
Does the VIABUY Prepaid Mastercard support 3D Secure?
How do I unblock my PIN code?
How do I unblock the CVV?
How to set up biometrics on your phone
I cannot log in on the new app
I don't receive SMS/verification code/activation SMS/PIN
I need to change my date of birth
I've forgotten my PIN. How do I get a reminder?
Identity verification FAQs
Keeping your card details safe
There are unauthorized transactions on my account. What should I do?
What amounts can be paid contactless?
What is the CVV/CVC code and where can I find it?
What should I do if I lost my card or it got stolen?
When do I get my PIN?
Why can I not log in?
