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VIABUY - English
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General questions
General questions
At what age can I get a VIABUY Prepaid Mastercard?
Can I load the card with PayPal or make payments through PayPal?
Can I make payments in other currency?
Can I use cheques to load the account?
Complaints management
Do I get a VIABUY Prepaid Mastercard without income check?
How and where can I withdraw money?
How can someone send money to my account?
How do I change the language of my user interface?
How do I make a bank transfer to another bank account?
How do I make a purchase with my card?
How does your referral program work?
How long does an iDeal loading take?
How long is my VIABUY Prepaid Mastercard valid?
I cannot use the card at unmanned petrol stations or toll roads
I have made a payment with my card, but have not received a product/service
I haven't received my card
I live outside the EU, can I receive a card?
Is it possible for a merchant to block an amount as a deposit on my card?
Is it possible to top up the card via standing order?
Is my card contactless?
Wat are the dormancy (inactivity) fees?
What are the advantages of having a VIABUY account with Prepaid Mastercard?
What are the benefits of the VIABUY Mastercard?
What are the VIABUY notifications?
What distinguishes the VIABUY Prepaid Mastercard from other cards?
What is a SEPA transfer?
What is the difference between the gold and the black card?
What's phishing and how do I protect myself against scams?
Where can I find the Terms and Conditions?
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