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VIABUY - English
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General questions
General questions
Can I load the card with PayPal or make payments through PayPal?
Can I receive my salary on the VIABUY account?
Can I use cheques to load the account?
Complaints management
Do I get a VIABUY Prepaid Mastercard without income check?
How and where can I withdraw money?
How can someone send money to my account?
How do I change the language of my user interface?
How do I make a bank transfer to another bank account?
How do I make a purchase with my card?
How does your referral program work?
How long does an iDeal loading take?
How long is my VIABUY Prepaid Mastercard valid?
I cannot use the card at unmanned petrol stations or toll roads
I have made a payment with my card, but have not received a product/service
I haven't received my card
I live outside the EU, can I receive a card?
Is it possible for a merchant to block an amount as a deposit on my card?
Is it possible to top up the card via standing order?
Is my card contactless?
What are the advantages of having a VIABUY account with Prepaid Mastercard?
What are the dormancy (inactivity) fees?
What are the requirements to get a VIABUY Prepaid Mastercard?
What are the VIABUY notifications?
What is a SEPA transfer?
What is the difference between the gold and the black card?
What's phishing and how do I protect myself against scams?
What’s the VIABUY Authenticator app?
Where can I find the Terms and Conditions?
Where can I top up with cash?
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