Was my card already sent? Permanently deleted user 08 March 2022 11:17 Updated The card is shipped within one working day from the order confirmation. For delivery in Germany, the German Post takes about 2-3 business days. For delivery within Europe please allow 6-14 days. In case you have not received your card after this delivery period, please contact us again, stating your name and full, current delivery address. Related articles How can I contact customer service? My card expires soon, how do I get a new one? Why can I not log in? How can I open my account and get my VIABUY Prepaid Mastercard? How do I activate my replacement/renewal card? Comments 0 comments Article is closed for comments.