FAQ
- Can I purchase flights and pay for car hires and hotel reservations?
- Corona - FAQ
- Does the card also have an own bank account?
- How can I cancel my card agreement with VIABUY Prepaid Mastercard?
- How can I contact the customer service?
- How can I load my VIABUY card?
- How do I get a card?
- How do I know the balance on my card?
- How much credit I can get?
- I had to cancel my travel / my travel was canceled. Can I use my VIABUY card to get my money back?
- I sent money to the card but I can't see it in my account
- I transferred money to my card but I cannot use it, why?
- Is the VIABUY Prepaid Mastercard a credit card?
- Was my card already sent?
- Wat zijn de kosten?
- What are the fees?
- What loading options do I have?
- Why do I have blocked transactions?
- Why does my card not work despite having credit on it?
- Why is 89,80€ deducted?
- Will I be able to reach Customer Service during the Corona crisis?
- Will I still be able to load and transfer money to my VIABUY prepaid account?
- Will my VIABUY card still work during the Corona crisis?