How can I contact customer service? Permanently deleted user 15 July 2024 06:08 Updated The quickest way to find the help you need is to use our online articles. We recommend that you search for your question in our FAQs first. If you don't find the answer to your question there, don't hesitate to contact us. There are many ways to get in touch with us: FAQs answers Check out our top articles, or type in a keyword in the search bar, for example, "Activate card". You will then receive all articles on your searched topic. Live Chat If you can't find what you are looking for and you already have an active VIABUY account, you can contact us via Live Chat. To access Live Chat, log into your account and click the Customer Service tab. As soon as an agent is available, a pop-up chat window will appear where you can start a conversation and get the help you need. Contact form If you don't have login access or you're not a VIABUY customer, you can also send us an email using our contact form. We will reply as soon as possible. Related articles How do I change my mobile number? Why is my card not working? How can I open my account and get my VIABUY Prepaid Mastercard? VIABUY Authenticator app – FAQs Why is my money being held for 14 days? Comments 0 comments Article is closed for comments.