What can I do if a bank transfer has not reached the beneficiary? Ambra M. 08 March 2022 12:25 Updated It usually takes 3 to 5 working days for the funds to be received/credited. If more than 5 working days have passed, contact our customer service team. Related articles How can I contact customer service? How do I make a bank transfer to another bank account? Why can I not log in? How can someone send money to my account? Can I load the card with PayPal or make payments through PayPal? Comments 0 comments Article is closed for comments.