What can I do if a bank transfer has not reached the beneficiary? Ambra M. 08 March 2022 12:25 Updated It usually takes 3 to 5 working days for the funds to be received/credited. If more than 5 working days have passed, contact our customer service team. Related articles Do I have to pay my VIABUY Prepaid Mastercard in advance? Comments 0 comments Article is closed for comments.