I don't receive SMS/verification code/activation SMS/PIN Permanently deleted user 12 June 2024 11:48 Updated Please check the following before contacting your telephone provider: The security software or anti-virus has been disabled All messenger applications that affect your SMS settings are disabled Check your phone or software for special settings that allow the reception of automatic text messages If this does not work either, please contact your telephone provider and ask why you cannot receive automatic text messages. Still not receiving the SMS? Contact our customer service team. Related articles How can I contact customer service? How do I change my mobile number? Why can I not log in? I cannot log in on the new app How to set up biometrics on your phone Comments 0 comments Article is closed for comments.